Committed To Delivering Excellence And High Standards
PAMI is committed to providing the highest level of quality and service, and works with clients to consistently deliver results that meet or exceed their requirements and expectations.
To demonstrate its commitment to achieving this standard, PAMI has achieved and maintains International Standard ISO 9001:2015 Quality Management System Requirements. This International Standard comprises a series of elements focused on delivering a consistent level of high-quality service and repeatable test results to clients in all aspects of PAMI’s operations.
All PAMI staff members are responsible for quality, and all processes performed at the laboratory are subject to a strict internal audit program, which is performed by approved, trained, quality professionals. PAMI also undergoes external audits each year by external registered auditing organizations.
All PAMI personnel participate in a training program that focuses on all aspects of the process: safety, quality and process controls. Training programs are regularly reviewed to ensure they are adequate, and management actively seeks to improve the competence of PAMI personnel. This enhances our ability to consistently deliver services and products that meet or exceed our client’s expectations.